In 1998, whilst Amazon.com went to temp organisations to recruit humans, they gave them an easy directive: ship us your freaks. Mike Daisey -- slacker, onetime aesthetics significant, dilettante -- appeared excellent for the task. His ascension from lowly temp to customer support consultant to enterprise improvement hustler over the process twenty-one puppy years is the stuff of either desires and nightmares.
With lunatic precision, Daisey describes the lightless dice farms during which publication orders have been scrawled on Post-its whereas technicians struggled to deliver desktops again on-line; the fourteen-hour days fueled by means of caffeine, fanaticism, and illicit day-trading from workplace desks made up of doorways; his unusual compulsion to ship loose books to Norwegians; and the fevered insistence of BizDev higher-ups that the proper company associate was once Pets.com -- the now-extinct corporation that spent all its resources on a sock puppet.
In those pages, you will meet Warren, the cowboy of shopper provider, in a position to verbally hog-tying even the main abusive client; Amazon worker #5, a reclusive desktop gamer worthy a funky $300 million, who spends a minimum of six hours an afternoon locked in his place of work killing goblins; and Jean-Michele, Mike's female friend and sparring companion, who attempts to maintain him grounded, at the same time dot-com mania seduces them either. At strategic durations, the narrative is punctuated by means of hysterically sincere letters to CEO Jeff Bezos -- missives that appear ripped from the collective subconscious of dot-com disciples across the world.
21 puppy Years is an epic tale of greed, self-deception, and heartbreak, a wickedly humorous anthem to an period of bounteous inventory innovations and boundless insanity.
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21 Dog Years: Doing Time @ Amazon.com